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Conversation and Community: The Social Web for Documentation

Anne Gentle




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 | #3607210 in Books |  2009-07-01 | Original language:English | PDF # 1 |  8.50 x.51 x5.51l,.60 | File type: PDF | 242 pages

||5 of 5 people found the following review helpful.| A clear view of the future of documentation|By Craig Haiss|When I heard this book was in production, I was excited. Anyone who writes documentation for a living has likely been asking the questions it addresses, and has wondered what roles will be available to technical writers as Web 2.0 becomes more pervasive and community-generated documents become widely available.
From the Back Cover|Listen, the execute a successful social documentation strategy. | The technical communication world is on the brink of a major cultural shift from one-sided "documentation" towards user-generated content, collaborative communication, and the

Conversation and Community: The Social Web for Technical Documentation, industry expert Anne Gentle's new book, brings the tools of the Social Web to technical documentation. She looks at the most important Web 2.0 tools, including blogs, wikis, micro-blogging, and syndication, and shows how they can be used to foster conversations and a community with your customers. Through examples and her own hard-won experience with these technologies, Gentle provides practical gui...

You easily download any file type for your gadget.Conversation and Community: The Social Web for Documentation   |  Anne Gentle. I really enjoyed this book and have already told so many people about it!

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