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Key Element Guide ITIL Service Strategy


[PDF.ql74] Key Element Guide ITIL Service Strategy

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 | #2444918 in Books |  2012-08 | Original language:English |  5.50 x4.50 x.25l,.35 | File type: PDF | 162 pages

||0 of 0 people found the following review helpful.| Three Stars|By Lorddunsmore|Good information but the size of the book isn't 81/2 x 11 but more like 5 x7.

The 'Key Element Guide Service Strategy' provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.



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